Blue-Nexia Global

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Sentinel Terms and Conditions

SUMMARY

Personal Use Only: Sentinel is provided for your personal, non-commercial use only. You may use Sentinel for one subscription account (which includes the shared resources accessible by a single login) on mobile devices owned or leased solely by you.

Password Security: You are solely responsible for maintaining the confidentiality of your account password. You must not share your password with anyone. If you suspect unauthorized use, notify Blue-Nexia Global immediately.

Prohibited Conduct: You may not use Sentinel or any location information provided through it to stalk, harass, abuse, defame, threaten, or defraud others. You also agree not to collect, attempt to collect, or store personal or location information about other users without their consent.

SMS & Data Charges: Some features of Sentinel may require SMS text messaging. Standard messaging and data charges imposed by your mobile carrier will apply.

Stored Personal Information: Information stored on Blue-Nexia Global’s servers includes your email address, device identifiers (such as IMEI/MEID, ANDROID_ID, or serial number), your most recent location data, audio recordings (if applicable), and any location history files generated. If you need a complete history, please make a local copy from your Sentinel dashboard.

Automatic Updates & Changes: By using Sentinel, you agree that Blue-Nexia Global may update these terms and conditions and any associated guidelines from time to time. Continued use of the app constitutes acceptance of any modifications.

GENERAL INFORMATION

Before using any Sentinel Services—including both the Sentinel and Sentinel Pro applications—please read carefully the following terms and conditions of service. By accessing, browsing, and/or using the Sentinel Services, you acknowledge that you have read, understood, and agree to be bound by all consents and disclosures set forth in the registration process (which are hereby incorporated herein by reference), all of these terms and conditions (including any future modifications), and all associated guidelines (collectively, the “Agreement”). If you do not agree to this Agreement, then please cease using the Sentinel Services immediately.

The Sentinel Services are owned and operated by Blue-Nexia Global and are available for individuals aged 16 years or older. If you are 16 or older but under the age of 18, you agree to review these terms and conditions with your parent or guardian so that both you and your parent or guardian fully understand and agree to this Agreement. Furthermore, if you are a parent or guardian entering into this Agreement for the benefit of a child over 16, you agree to accept full responsibility for that child’s use of the Sentinel Services, including any financial charges or legal liabilities that may arise.

IMPORTANT DISCLAIMERS

The Sentinel Services, including Sentinel Pro, are intended solely for personal, location-based services for individual use and are not designed to function as an emergency locator system. They should not be used while driving, operating vehicles, or in any hazardous environment that requires fail-safe performance. You acknowledge that the Sentinel Services are provided by Blue-Nexia Global “as is” without any guarantees or warranties of accuracy, reliability, or timeliness. Blue-Nexia Global shall not be held responsible for any consequences resulting from the failure or inaccuracy of these services, including but not limited to death, personal injury, or severe property damage.

You further acknowledge and agree that Blue-Nexia Global has set its prices and entered into this Agreement relying on these warranty disclaimers and limitations of liability. These limitations represent a fair allocation of risk between you and Blue-Nexia Global and are an essential basis of the transaction. Without such disclaimers and limitations, Blue-Nexia Global would not be able to provide its services on an economically viable basis.

PRIVACY POLICY; GUIDELINES TO FEATURES AND SERVICES

Sentinel’s Privacy Policy is hereby incorporated into this Agreement by reference. Please read this policy carefully for disclosures relating to the collection, use, and disclosure of your personal information and real-time location data. When using any of the Sentinel Services—including Sentinel and Sentinel Pro—you agree to abide by all additional guidelines or rules applicable to specific features, which may be posted periodically (the “Guidelines”). All such Guidelines are hereby incorporated by reference into this Agreement.

MODIFICATION OF THIS AGREEMENT

We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this Agreement or any Guidelines at any time. You agree to review this Agreement and all Guidelines periodically for any changes. Your continued use of the Sentinel Services (including Sentinel Pro) after the posting of any modifications or changes constitutes your binding acceptance of such changes. Please note that additional or different conditions and terms of use may apply to services or products provided through one or more of our partners, advertisers, or business associates; you should refer to those terms before using such services or products. For any material changes to this Agreement or any Guidelines, you acknowledge and agree that the amended or modified terms shall automatically become effective thirty (30) days after they are posted on Sentinel Services.

OWNERSHIP; PROPRIETARY RIGHTS

The Sentinel Services are owned and operated by Sentinel. The Sentinel Software, content, visual interfaces, information, graphics, design, compilation, computer code, products, services—including, but not limited to, the mobile device applications—and all other elements of the Sentinel Services (collectively, the “Materials”) are protected by copyright, trade dress, patent, and trademark laws, international treaties and conventions, and all other applicable intellectual property and proprietary rights. All Materials contained in the Sentinel Services are the property of Sentinel or its subsidiaries, affiliated companies, and/or third-party licensors. All trademarks, service marks, and trade names displayed in connection with the Sentinel Services are proprietary to Sentinel or its affiliates and/or third-party licensors. Except as expressly authorized by Sentinel, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials.

ACCOUNT INFORMATION

The Sentinel Services are not available to persons under the age of 16 or to any users who have been suspended or removed from the Sentinel Services by Sentinel. You agree that any information you provide to Sentinel during registration and at all other times will be true, accurate, current, and complete. You further agree to promptly update such information to ensure its accuracy and completeness at all times.

PASSWORD

When you register as a member, you will be asked to provide a password. As you are responsible for all activities that occur under your password, you must keep it strictly confidential at all times.
YOU MUST NOTIFY SENTINEL IMMEDIATELY OF ANY UNAUTHORIZED USE OF YOUR PASSWORD OR IF YOU BELIEVE THAT YOUR PASSWORD IS NO LONGER CONFIDENTIAL.
We reserve the right to suspend your account and/or require you to change your password if we believe, for any reason, that your password is no longer secure.
YOU MAY NOT SHARE YOUR ACCOUNT PASSWORD WITH ANY OTHER PERSON FOR ANY REASON.

USAGE RULES; PROHIBITED CONDUCT AND USES

YOU UNDERSTAND AND HEREBY ACKNOWLEDGE AND AGREE THAT YOU MAY NOT AND WARRANT THAT YOU WILL NOT:

  1. Use the Sentinel Services or any location information displayed within the Sentinel Services to stalk, harass, abuse, defame, threaten, or defraud other Users, or collect, attempt to collect, or store location or personal information about others;
  2. Use the Sentinel Services if you are under the age of 16 years old;
  3. Use the Sentinel Services for any commercial or non-private use; it is expressly understood that the Sentinel Services are intended for personal, non-commercial use only;
  4. Use the Sentinel Services for any illegal purpose, or in violation of any local, state, national, or international law, including without limitation laws governing intellectual property, data protection and privacy, and import or export control;
  5. Impersonate any person or entity, falsely claim an affiliation with any person or entity, or access another user’s Sentinel Services account;
  6. Share Sentinel-issued passwords or grant access to your account or mobile device to any third party, or encourage any other user to do so;
  7. Misrepresent the source, identity, or content of information transmitted via the Sentinel Services;
  8. Remove, circumvent, disable, damage, or otherwise interfere with security-related features of the Sentinel Services, including features that prevent or restrict use or copying of any content accessible through the Sentinel Services or features that enforce limitations on use of the Sentinel Services;
  9. Intentionally interfere with or damage the operation of the Sentinel Services or any user’s enjoyment of them by any means, including by uploading or disseminating viruses, worms, or other malicious code;
  10. Attempt to gain unauthorized access to the Sentinel Services, or any portion thereof, or to any other user’s account, computer systems, or networks connected to the Sentinel Services by any means, including hacking, password mining, or other similar methods, or interfere with the proper working of the Sentinel Services or any activities conducted on them;
  11. Sell, transfer, or allow another person to access your account password, profile, or Sentinel Services account.

USAGE; REFUSAL OR SUSPENSION OF SERVICE

Sentinel reserves the right, but is not obligated, to monitor any user’s registration and use of, or access to, location information provided through the Sentinel Services. Accordingly, Sentinel reserves the right to disable any user’s access to or use of the Sentinel Services and its location information at any time, for any reason, and without prior notice.

You acknowledge and agree that you are solely responsible for all content and material that you provide while using the Sentinel Services.

THIRD-PARTY SITES, PRODUCTS AND SERVICES; LINKS

The Sentinel Services may include links to other websites or services solely as a convenience to Users. Sentinel does not endorse any such linked sites or the information, material, products, or services contained on other linked sites or accessible through other linked sites. Furthermore, Sentinel makes no express or implied warranties regarding the information, material, products, or services that are contained on or accessible through linked sites. Your access to and use of any linked sites—including information, material, products, or services on linked sites—is solely at your own risk.

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Sentinel Services are solely between you and such advertiser. You agree that Sentinel shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Sentinel Services.

Parties other than Sentinel may provide services or sell products via the Sentinel Services. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or the content of their product and service offerings. Sentinel does not assume any responsibility or liability for the actions, products, or content of these and any other third parties. You should carefully review their privacy statements and other terms and conditions of use before engaging with such third parties.

END USER LICENSES

LICENSE GRANT, RESTRICTIONS AND UPGRADES

To use the Sentinel Software you must have a mobile device that is compatible with the Sentinel Services. Sentinel does not warrant that the Sentinel Services will be compatible with your mobile device.

  1. License Grant.
    Sentinel hereby grants you a non-exclusive, non-transferable, revocable license to use a compiled copy of the Sentinel Software as follows: You may use the Sentinel Software for one Sentinel Services subscription account (a “Subscription Account” is comprised of the shared resources accessible by a single login ID) on mobile devices owned or leased solely by you, solely for your personal use.
  2. Restrictions.
    You may not:
    • (i) Modify, disassemble, decompile or reverse engineer the Sentinel Software, except to the extent that such restriction is expressly prohibited by law;
    • (ii) Rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Sentinel Software to any third party or use the Sentinel Software to provide time sharing or similar services for any third party;
    • (iii) Make any copies of the Sentinel Software;
    • (iv) Remove, circumvent, disable, damage or otherwise interfere with security-related features of the Sentinel Software, including features that prevent or restrict use or copying of any content accessible through the Sentinel Software or that enforce limitations on its use;
    • (v) Delete or alter any copyright or other proprietary rights notices on the Sentinel Software.
  3. Software Upgrades.
    You acknowledge that Sentinel may, from time to time, issue upgraded versions of the Sentinel Software and may automatically electronically upgrade the version of the Sentinel Software that you are using on your mobile device. You consent to such automatic upgrading and agree that the terms and conditions of this Agreement shall apply to all such upgrades.
  4. Open Source.
    With respect to any open source or third-party code that may be incorporated in the Sentinel Software, such code is subject to the applicable open source or third-party license or EULA, as may be provided.
  5. Rights Reserved.
    The license grant set forth in this Agreement is not a sale of the Sentinel Software or any copy thereof. Sentinel and its third-party partners or suppliers retain all right, title, and interest in the Sentinel Software and any copies thereof. Any attempt by you to transfer any of your rights, duties, or obligations under this Agreement, except as expressly provided herein, is void. Sentinel reserves all rights not expressly granted under this Agreement.

VIOLATIONS; TERMINATION

You agree that Sentinel, in its good faith belief that you have violated any of the terms and conditions of this Agreement, may terminate any account or subscription (or any part thereof) you have with the Sentinel Services or your use of the Sentinel Services, and may remove and discard all or any part of your account, at any time. You further agree that any termination of your access to the Sentinel Services or any account you may have—or any portion thereof—may be effected without prior notice, and that Sentinel will not be liable to you or any third party for any such termination. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Services may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies that Sentinel may have at law or in equity.

DISCLAIMERS; NO WARRANTIES

The Sentinel Services and any third-party software, services, or applications made available in conjunction with or through the Sentinel Services are provided “as is” and without warranties of any kind, either express or implied. Sentinel, along with its suppliers and partners, expressly disclaims all warranties, whether express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights.

Sentinel, as well as its suppliers and partners, does not warrant that the functions contained in the Sentinel Services will be uninterrupted or error-free, that defects will be corrected, or that the Sentinel Services or the servers that provide them are free of viruses or other harmful components.

Furthermore, Sentinel and its suppliers and partners make no warranties or representations regarding the use or the results of the use of any location information or any aspect of the Sentinel Services in terms of security, safety, correctness, accuracy, reliability, or otherwise. You assume full responsibility and all costs associated with any servicing, repair, or correction of the Sentinel Services, and you acknowledge that your use of the Sentinel Services is entirely at your own risk.

INDEMNIFICATION; HOLD HARMLESS

You agree to indemnify, defend, and hold Sentinel, its affiliated companies, and its suppliers and partners harmless from any and all claims, suits, actions, losses, costs, damages, and any other liabilities—including reasonable attorneys’ fees—that arise out of or relate to (a) your use or misuse of any location information or the Sentinel Services generally; (b) any violation by you of the rights of any other person or entity; or (c) any breach by you of this Agreement. Sentinel reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to fully cooperate with our defense of any such claims.

LIMITATION OF LIABILITY AND DAMAGES

You acknowledge and agree that under no circumstances, including without limitation negligence, shall Sentinel or its affiliates, contractors, employees, agents, or third-party partners or suppliers be liable to you for any special, indirect, incidental, punitive, reliance, consequential, or exemplary damages arising out of or relating to:
(a) the use, disclosure, display, or maintenance of your location information;
(b) your use or inability to use the Sentinel Services;
(c) the Sentinel Services generally or the Sentinel software or systems that make the Sentinel Services available; or
(d) any other interactions with Sentinel or any other user of the Sentinel Services, even if Sentinel or an authorized representative has been advised of the possibility of such damages.

You further agree that the limitations of liability set forth in this section shall survive any termination or expiration of this Agreement and shall apply even if any limited remedy specified herein is found to have failed of its essential purpose. In no event shall Sentinel’s (or its affiliates, contractors, employees, agents, suppliers, or third-party partners) total liability to you for all damages, losses, and causes of action arising out of or relating to this Agreement or your use of the Sentinel Services exceed the greater of the total amounts you paid for accessing the Sentinel Services or one thousand dollars ($1,000). The limitations of liability set forth herein shall also apply with respect to any damages incurred as a result of any services sold or provided by third parties other than Sentinel that are received through or advertised on the Sentinel Services or through any links provided on the Sentinel Services.

REFUND POLICY

Our services are offered on a subscription basis and are non-cancellable once activated. However, if you purchase a subscription through Paddle, you are eligible for a full refund if you submit a request within 14 days of the purchase date, provided that you have not substantially used the service. Refund requests submitted after the 14‑day period will not be eligible for a refund, except as required by applicable law.

To request a refund, please contact our customer support team at [insert support email address]. We may request additional information or documentation to verify your refund claim. Once your request is approved, the refund will be processed using the original payment method.

Please note that this Refund Policy is subject to change. Any material modifications to this policy will be communicated to you via email and will be posted on our website. By subscribing to our services, you acknowledge and agree to the terms of this Refund Policy.

BY USING THIS SERVICE YOU AGREE TO THE PROVISIONS CONTAINED ABOVE.

EFFECTIVE DATE, DATE LAST MODIFIED

Sentinel Terms and Conditions effective as of January 2, 2025.
Sentinel Terms and Conditions last modified on January 2, 2025.